Decent Stay with Room for Improvement

The room was clean, but the common areas need better maintenance. The staff seemed overwhelmed, which made the atmosphere uncomfortable. If you’re looking for a quick stay, this place has basic amenities but don't expect too much from breakfast. Consider bringing your own snacks!

Room smelled like urine, very disappointing.

The location is convenient, but the stay was disappointing. The advertised handicap-accessible room was much smaller than expected, lacking proper amenities like a roll-in shower. Cleanliness was a major issue. the bathroom had visible mold, and the room had an overall neglected appearance. For breakfast, only fruit and coffee were offered, which felt inadequate considering the price paid.

The room was beautifully updated, spacious, and comfortable, making it easy for me to navigate. The thoughtful decorations added a lovely touch, and the clean bedding ensured I had a restful night after exploring nearby attractions.

The room was spacious and beautifully updated, providing easy navigation for seniors like myself. The thoughtful decorations made it feel inviting, and I appreciated the comfortable bedding that helped me rest well after a long day.

Better accessibility features and cleaner common areas.

Comfortable bedding provided decent rest after a long day. The room included thoughtful decorations that added a warm vibe.

The parking area resembled a junkyard, cluttered with janitorial equipment outside the chain link fenced pool. Dirty floors left my feet grimy even after a short stroll, and the loose coffee grounds outside my door were a major turn-off. Breakfast options barely existed—just some bananas and oranges—plus not a drop of milk for coffee, which was a big miss for my morning ritual.

The room was spacious and well-decorated. Clean bedding ensured a good night's sleep. The front desk service was efficient at check-in. Location was convenient for exploring nearby attractions. The hotel offered great amenities for families. 😊

The room had comfy beds that made it easy to sleep. Free Wi-Fi was a nice perk, allowing me to stay connected. However, the cleanliness was a major letdown. The bathroom felt sticky, and I found leftover food in the fridge. Also, the carpet wasn't vacuumed properly, which gave a general impression of neglect. The staff seemed overwhelmed and not very responsive to requests. I had to fetch towels myself. It felt more like a basic motel than a proper hotel experience. I wouldn't consider staying here again.

The pool was closed, but the room was spacious and comfortable.

The location was decent, but that’s about it! We simply canceled our last night and fled.

The room reeked of smoke. I'm not sure if I was sleeping in a hotel or on a smoky movie set! Also, escaping was my favorite part of the stay.

Just a proper fit for a mini-break over the weekend in Florence and great for the money. The room was tidy, though the breakfast selection was limited to just some fruits.